Thank you for taking time to read our terms and conditions. We cannot offer refunds on produce due to safety concerns. If you have purchased produce that appeared to be in good shape but has been identified as defective, old, molded, damaged, we will give a full refund with a purchase receipt within 2 business days.

• Online orders placed at or before 5:29 pm each day will be ready for pickup the same day.
• Online orders placed at or after 5:30 pm will be ready the next day.

If you make a purchase on our website and do not pick up your purchase, you have until close of business on the day of your pickup to obtain a refund. Please send an email to contact@thecitrustree.com or call 513-313-3638 for more information.

If you make a purchase with us online and you create an account with us. Your information will not be sold or given to any other organization. We reserve the right to delete your account if you do not use the account in 90 days. You can change your password through the system if you lose or forget your password.

If you have any questions about these terms and conditions, please call us or email us at contact@thecitrustree.com.